BMC masters at work!

Trimigos, leveraging wide range of services from BMC, provides a comprehensive suite of services aimed at streamlining IT operations and enhancing organizational efficiency. Our robust suite of services covers various aspects of IT management, ensuring that businesses can effectively manage their IT infrastructure, resolve issues promptly, and adapt to changing business needs.
Our services are designed to address the core pillars of IT service management, including:
- Incident Management: Efficiently manage and resolve IT incidents to minimize business disruption. Our incident management solutions ensure rapid identification, prioritization, and resolution of IT issues, allowing businesses to maintain continuity and minimize the impact of disruptions.
- Change Management: Streamline the process of implementing changes in IT infrastructure while minimizing risks. Our change management solutions facilitate seamless planning, approval, and execution of changes, ensuring that businesses can implement changes smoothly while minimizing potential disruptions and risks.
- Problem Management: Identify root causes of recurring incidents and prevent future occurrences. Our problem management solutions focus on analyzing recurring issues, identifying underlying causes, and implementing preventive measures to minimize the recurrence of incidents, thereby enhancing IT stability and reliability.
- Asset Management: Track and manage IT assets throughout their lifecycle to optimize resource utilization. Our asset management solutions provide comprehensive visibility into IT assets, allowing businesses to track asset details, monitor utilization, and optimize asset investments, thereby maximizing operational efficiency and reducing costs.
Each of Trimigos' services is backed by advanced technology, best practices, and industry expertise, enabling businesses to achieve IT operational excellence, improve service quality, and drive business value.
ITSM/ITAM
Helix ITSM
Helix Innovation Suite
Helix Dashboards
Helix Business Workflows
Helix Chatbot
Helix Portal/Helix remedy signon
Helix Desicovery
Helix BMC Client Management
Helix DWP/ DWP Advanced catalog
Helix Smart IT
Helix CMDB
K8s/Docker/Harbor Helix OnPrem suite Deployments
ITOM
Helix Operations Management (On Premises/SAAS)
Helix Optimization (Capacity Optimization)
K8s/Docker/Harbor for Helix OnPrem Suite
Helix Dahsboards/TrueSight Smart Reporting
Helix Log Analytics/TrueSight Data Analytics
Helix AI Ops/ Helix Service Monitoring
Helix Intelligent Automation/Itegrations
TrueSight Operations Management
TrueSight Orchestration/Server Automation
Sentry KM Solutions
Entuity Network Analytics